Uber has achieved global impact with a scale and speed previously not seen in technology. In this talk, Stevens will discuss the challenges and opportunities that the user experience team has encountered working in this fast paced environment - as well as the changes in technology and user expectations that make it more complex.
Molly Stevens is Director of User Experience Research at Uber and has 15+ years of experience working in user experience design and research across a variety of domains. Stevens is an advocate for the advancement of diverse voices in all aspects of the development of our modern tools and services and has extensive experience in design workshops and sprints. At Uber, her team focuses on developing local and global insights about people to innovate on current and future technologies.